At Rstora, we are committed to delivering your order quickly, safely, and efficiently across Australia. Our streamlined shipping process ensures you receive your products without unnecessary delays.
Shipping Availability
We currently ship Australia-wide, offering FREE tracked shipping on all orders within metro areas. Additional shipping fees may apply for non-metro locations.
Processing & Dispatch
Orders are processed and dispatched within 12 hours of purchase (excluding weekends and public holidays).
Estimated Delivery Times
Delivery times vary based on your location:
- Metro Areas: 2–5 business days
- Regional Areas: 5–10 business days
- Remote Locations: 7–14 business days
During peak periods (e.g., Black Friday, Boxing Day, or Valentine’s Day), please allow an additional 3–5 business days for delivery due to high demand.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order through the carrier’s website or third-party apps like Shop.
Signature on Delivery
If you prefer signature on delivery, this option is available for an additional shipping fee. If no one is available at the time of delivery, your parcel will be left in a secure location or a collection card will be provided for pickup at your nearest post office.
Address Changes & Delivery Issues
If you need to update your delivery address, please contact us immediately at support@rstora.com. Address changes may not be possible once your order has been dispatched. If your order is lost or damaged during shipping, please reach out so we can investigate and resolve the issue promptly.
For any further shipping inquiries, contact our team at support@rstora.com.