Last Updated: 13/05/2025
These Terms & Conditions (“Terms”) govern your use of the www.rstora.com website (“Site”) and the purchase of products from rstora (the “Products”). The Site is operated by RSTORA TECHNOLOGIES, trading as rstora, a business of ROGUE TRADING PTY LTD (ABN: 79 657 908 953, ACN: 657 908 953) (“we”, “us”, or “our”). By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use our Site.
1. Acceptance of Terms
1.1 By using our Site or placing an order, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.
1.2 These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of the Site and purchase of Products.
2. Orders and Payments
2.1 Placing an Order:
When you place an order on our Site, you are making an offer to purchase a Product at the price displayed, including any applicable charges.
2.2 Payment Methods:
We accept payments via Apple Pay, ShopPay, GPay, and PayPal. All prices are stated in Australian dollars and include GST where applicable.
2.3 Order Confirmation:
Upon successful payment, you will receive an order confirmation via email detailing your purchase.
3. Shipping and Delivery
3.1 Shipping:
Shipping is included for all Products to all metro areas within Australia. Delivery times are estimated and subject to change.
3.2 Risk and Title:
Risk in the Products passes to you upon delivery to your specified address. Title remains with us until full payment is received.
4. Refunds and Returns
4.1 If you wish to initiate a refund or return, please contact our support team at support@rstora.com. We will provide you with the necessary instructions and support.
5. Intellectual Property
5.1 All content, designs, logos, and intellectual property on the Site are owned by or licensed to rstora. You may not reproduce or use any of this content without our prior written consent.
6. User Conduct
6.1 You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.
6.2 You must not transmit any viruses or malicious software or engage in any activity that may harm the Site or our business.
7. Data Collection and Privacy
7.1 Your use of the Site is governed by our Privacy Policy, which is incorporated by reference into these Terms.
7.2 By using the Site, you consent to the collection, use, and disclosure of your Personal Information as described in our Privacy Policy.
8. Disclaimers
8.1 Medical Disclaimer:
The Products and information provided on this Site are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for professional medical advice.
8.2 General Disclaimer:
The Site and Products are provided “as is” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
9.1 To the maximum extent permitted by law, our liability for any loss or damage arising from your use of the Site or Products shall be limited to the amount paid by you for the Product in question.
9.2 We shall not be liable for any indirect, incidental, consequential, or punitive damages.
10. Force Majeure
We shall not be liable for any delays or failures to perform our obligations if such delay or failure is due to circumstances beyond our reasonable control, including natural disasters, government actions, or other events beyond our control.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or accuracy of these external sites. Your use of such links is at your own risk.
12. Dispute Resolution
In the event of any dispute arising from these Terms, we encourage you to contact us in the first instance to attempt to resolve the issue amicably. If a resolution cannot be reached, the dispute will be subject to mediation or arbitration in accordance with applicable Australian laws before any court proceedings are initiated.
13. Complaints and Feedback
If you have any complaints or feedback regarding our products or these Terms, please contact us at support@rstora.com. We will investigate your concerns and respond in a timely manner.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Australia. You agree that any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Australia.
15. Modifications to Terms
15.1 We reserve the right to modify these Terms at any time. Any changes will be posted on the Site with an updated “Last Updated” date.
15.2 Your continued use of the Site after any modifications constitutes your acceptance of the updated Terms.
16. Notices
All notices under these Terms must be in writing and sent to:
-
Email: support@rstora.com
-
Address: [Insert Physical Address, if applicable]
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms remain in full force and effect.
18. Assignment
You may not assign any rights or obligations under these Terms without our prior written consent.
19. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of the Site and purchase of Products, superseding any prior agreements.
20. Mobile Terms of Service
The rstora mobile message service (the "Service") is operated by rstora (“rstora”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to rstora’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of rstora through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with rstora. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to rstora or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other rstora mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to rstora or email support@rstora.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
21. Changes to Terms of Service
You can review the most current version of these Terms at any time on our Site. We reserve the right to update or change these Terms at our discretion. Your continued use of the Site constitutes your acceptance of any modifications.